Taployo – Privacy Policy

Last updated: 14 Jan 2026

1. Overview

This Privacy Policy explains how Taployo processes data when providing digital receipt and analytics services to DNA Payments merchants.

2. Data We Process

Taployo may process:

• Transaction metadata (date, time, merchant ID)
• Receipt configuration data set by merchants
• Aggregated receipt usage and analytics data

Taployo does not require customers to provide:

• Name
• Phone number
• Email address

3. Purpose of Processing

Data is used to:

• Generate and display digital receipts
• Store receipts for customer access
• Provide aggregated insights to merchants
• Enable surveys, loyalty, and receipt-based engagement
• Improve system performance and security

4. Legal Basis

Processing is based on:

• Legitimate interest (service delivery and analytics)
• Contractual necessity (merchant services via DNA Payments)

5. Data Sharing

Taployo:

• Does not sell personal data
• Shares data only with DNA Payments and authorised service providers where necessary
• Provides merchants with aggregated insights only

6. Data Retention

Data is retained only for as long as required to provide services, analytics, and meet legal obligations.

7. Data Security

Taployo applies appropriate technical and organisational measures to protect data against unauthorised access or misuse.

8. Individual Rights

Where applicable under UK GDPR, individuals may request access, correction, or deletion of personal data.

9. Contact

Privacy enquiries: privacy@taployo.com

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